Shepherd Food Equipment Customers:
At Shepherd Food Equipment, we value the trust you place in us and our staff
with your foodservice operations. We are committed to seamlessly providing the
service and support you depend on from us. We will continue to heavily
monitor our supply chain sources to immediately identify if there is any risk
of potential delays to our customers.
At this time, Shepherd Food Equipment has not identified any significant risk
or supply limitations. We are actively monitoring the situation, focusing on
the CDC regulations and World Health Organization guidelines, as well as other
sources. We have implemented the following to protect our employees and
customers, while ensuring uninterrupted equipment delivery timelines and
is closely tracking equipment and material availability to ensure timely
have implemented a non-essential travel and visitor ban.
office employees are currently working remotely and we are prepared to
implement a plan for all office staff to work remotely if necessary.
stations have been set up in our warehouse and shop for easy access for
warehouse and manufacturing staff.
staff has been cautioned to use hand sanitizer prior to entering customer
site and wash their hands thoroughly before and after handling customer
following precautionary health information has been distributed to our
your hands using soap and water for at least 20 seconds. Wash before and
after eating, after using the restroom, and regularly during the day.
alcohol-based hand sanitizer in between hand washing.
clean common surfaces with antibacterial wipes or sprays. Be sure
to read the directions; many cleaners must dry on the surface in order to
be most effective.
your cough or sneeze into your elbow. Use a tissue and immediately
dispose of the tissue. Wash your hands after sneezing.
home if you are sick, including if you have a respiratory illness
(coughing, sneezing) or a fever.
Shepherd Food Equipment’s current status of impact from the coronavirus:
Chain: No effect to date.
Fabrication/Manufacturing: As always, 100% of our custom fabricated,
stainless steel manufacturing is performed in the U.S. at our Dallas
Times: No effect
Commitments: No effect.
Service Calls: No effect.
We hope to continue to be a helping hand as we navigate these
uncharted waters together. Thank you for your continued trust and loyalty.